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Citizens' Charter is a document which
represents a systematic effort to
focus on the commitment of the organization
towards its citizens' in respect of
standard of public services, information,
choice and constitution, accessibility,
grievance redressal and courtesy etc.
This also includes expectations of
the organization from the citizens'
for fulfilling their commitment towards
society and organization.
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| The Charter comprises following components : |
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| CHARTER COMPONENTS |
| 1. |
Details of Business transacted |
| 2. |
Details of Customers/clients |
| 3. |
Statement of services |
| 4. |
Mechanism of grievance redressal |
| 5. |
Cantonments Electoral Rules, 2007 |
| 6. |
Expectations from the citizens' |
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FUNCTIONS & DUTIES |
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The duties and functions of the Cantonment Board laid down under section 62 and 64 of the Cantonments Act, 2006 provide for both the mandatory and discretionary functions as are briefly given hereunder : |
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| Lighting streets |
Public works |
Birth and Death registration |
| Sanitation |
Tree plantation |
Medical services |
| Regulatory functions |
Water Supply |
Primary education |
| Fire Services |
Town planning |
Civil defence |
| Library |
Education |
Sports activities etc. |
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| ELECTORAL
ROLLS |
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The Cantonment is divided into seven wards for smooth administration and proper civil representation. The names of all persons who have attained 18 years of age and residing for not less than six months in the Cantonment area are included in the electoral rolls every year. The preliminary electoral rolls are published on 1st of July each year. The claims and objections can be presented to the Cantonment Executive Officer within 20 days. The final publication of electoral rolls is done on 15 September every year. The necessary forms can be obtained from the Cantonment Board office. |
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| RULES |
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The Pre-dominant enactment governing the Cantonment Board is the Cantonments Act, 1924. The relevant rules framed therein are given as under :
Cantonment Accounts Code 1924
Cantonments Property Rules, 1925
Cantonments Fund Servants Rule, 1937
Cantonments Land Administration Rule, 1937
Cantonments Electoral Rules, 2007
The Act and Rules are compiled as Cantonment Laws, Volume I & II, published by Western Law House, Meerut.
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| BYE
LAWS |
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The Bye-Laws of the Cantonment Board are under reconstruction in terms of Cantonment Act 2006. |
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| 1. |
Buildings |
| 2. |
Licenses |
| 3. |
Regulation of trades |
| 4. |
Registration and Control of dogs |
| 5. |
Registration of Birth & Death |
| 6. |
Disposal of dead & waste |
| 7. |
Slaughter of animals |
| 8. |
Traffic Regulations |
| 9. |
Business Regulations etc. |
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| PUBLIC
DOCUMENTS |
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| 1. |
Cantonment Bye- Laws |
| 2. |
Assessment Register |
| 3. |
Electoral Rolls |
| 4. |
Birth & Death Records |
| 5. |
GLR & other Land Records pertaining to the civil areas |
| 6. |
Minutes of the Cantonment Board meetings, committees etc. |
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FOREWORD
Citizens' Charter